Skye Canyon Post Acute Reviews

See what our patients and their families have to say

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Our residents and their loved ones share honest reviews that prove what sets our team and facility apart. Take a moment to read our Skye Canyon Post Acute reviews to get a clearer picture of what to expect and learn about our advanced amenities and dedicated team. Browse our feedback or share your own story with us.

All Reviews

3.9

151 reviews

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Profile photo of William Panzeri
William Panzeri on Google
2 days ago

You just need more nurse’s They have too many patients to each nurse.

Business response 4 days ago

Thank you for taking the time to share your feedback. Our team is committed to providing quality care and a positive experience for every resident. We continuously assess our staffing and resources to support the needs of those in our care. We appreciate your input and the opportunity to continue improving.
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Cheyanne Montano on Google
8 days ago

Our grandma is currently staying there and she says she is comfortable being there. Staff was super friendly and helped with any questions or concerns we had 😊

Business response 6 days ago

Thanks for sharing your kind feedback. We’re glad your grandma feels comfortable and that our friendly staff has been helpful with your questions and concerns. Always here for you all.
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Mr Schoenherr on Google
25 days ago

So far it sux…..but there are SOME …good people that work here I just hope they can work together and control the bad people enough to change or get rid of em but it’s what we got to work with so it’s what we make of it you got to give them a chance there not perfect but some are really trying Im optimistic about this pace becoming a 5 star facility…. Don’t give up!

Business response 25 days ago

We appreciate your feedback and are sorry this was your experience. We understand your concerns and are glad you’ve shared them with us. Your optimism means a lot, and we are committed to providing the compassionate, high-quality care that every resident deserves. We’d appreciate the chance to connect further—please feel free to reach out to us at (702) 333-1290.
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Katrina on Google
29 days ago

Beautiful facility and very clean. Highly recommended

Business response 26 days ago

Hi, Katrina. We are grateful for your kind words and for taking the time to leave a review. We’re glad you had a positive experience, and we appreciate the recommendation. It means a lot to our team!
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Shaaf Muhammad on Google
37 days ago

The gentleman who helped me rent my car was exceptional. More companies need to hire people of this character and quality.

Business response 6 days ago

Your positive experience means a great deal to us. We’re delighted that our team member provided exceptional service and demonstrated such character and quality.
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Mary O’Neill on Google
48 days ago

Oh seriously? When discharged you’re kicked in the rear with a wave goodbye and Zero further help or follow up of any kind. Important things were ignored or just dropped through the cracks. No referrals, no meds to the pharmacy, no orders or status to new providers. I was basically on my own and wasn’t healed and wasn’t able to take care of serious needs, completely compromising the weeks of getting back to a semblance of normality. Extremely disappointed with the callousness and apparently just Not caring.

Profile photo of SANDY GARRIDO
SANDY GARRIDO on Google
51 days ago

Great facility with caring staff. The team goes above and beyond to provide quality care and support for residents. The environment is welcoming, and the staff treats everyone with respect and compassion ⭐️⭐️⭐️⭐️⭐️

Business response 49 days ago

We’re absolutely thrilled to hear about your positive experience at Skye Canyon Post Acute. Thank you for sharing your feedback!
Profile photo of Julia
3 months ago

Our nurse has 20+ patients.. two nurses are on duty for each shift. What an absolute joke. The nurses are not given the resources to provide attentive care. The facility reeks of urine. The hallway carpet must be drenched in it.

Business response 2 months ago

We value your input. Please contact us at (702) 333-1290 to discuss your concerns further.
Profile photo of Ginnifer Bolton
Ginnifer Bolton on Google
3 months ago

Very clean and helpful staff.

Business response 3 months ago

Hi, Ginnifer. Thank you for taking the time to leave your review. We are glad to hear you had a positive experience with our team and community. Your kind words mean a lot to us!
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Beth and John on Google
3 months ago

My mom was at Skye Canyon for 3 weeks and she was treated with care and kindness during her stay. Her favorite caregivers were Abraham and Vicente and I appreciate all those who took the time to chat with her during their busy day as that was a huge part of her recovery. James from the administrative staff would check on her daily to make sure her needs were being met. When our family would visit, we loved spending time with Wild Bill, their tortoise who lives in the courtyard – such a special touch for patients and their visitors!

Business response 2 months ago

We greatly appreciate your kind words and are thrilled to hear about your mom’s positive experience at Skye Canyon Post Acute. Thank you for sharing your feedback with us.
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Geraldine Johnson on Google
3 months ago

We needed to find a place for my FIL to transfer to after his hospital discharge. We toured a couple of places and decided on SCPA. They have been so awesome since day one! From CNA’s, RN’s, everyone involved with his physical and mental recovery have been amazing. It gives us peace of mind knowing he is in good hands. We know we made the right decision choosing Skye Canyon Post Acute.

Business response 3 months ago

We’re excited to hear about your positive experience at Skye Canyon Post Acute. Thank you for sharing your feedback! Always here for you.
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Brandy Lindsey on Google
3 months ago

It’s clean when you walk on the rooms are nice big and clean

Business response 3 months ago

Hi Brandy, thank you for taking the time to leave your review. We’re glad to hear you had a positive experience, and we appreciate the kind words. It means a lot to our team!
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anthony amezcua on Google
3 months ago

My dad is currently being treated at sky cannon actuate care. In the 2 weeks he’s been at this facility. CNA’s like Megan, Mel, Alexis, and another kind young CNA who her name scapes me at the moment, and director of nursing Nannette and her assistant Caroline, Annabelle case manager, therapist and care staff danino have been very kind and supportive of my father’s plight with his cancer. He was diagnosed with rectal cancer 2 years ago. The past 10 months after his completion with chemotherapy he had developed a severe case of neuropathy and muscle atrophy. He was placed in this facility to helped him recover and regain his strength to continue with his rehabilitation to take on the next phase of his cancer treatment. I can thank enough to these group of professional healthcare workers that make my dad push through to get better and motivate him to leave walking out from there and go to the next stage of treatment. Thank you for your support Anthony Amezcua

Business response 3 months ago

Hi, Anthony. Thank you for sharing your positive experience. We are so glad your father is receiving the care and encouragement he needs during this time. It means a great deal to hear that he feels supported, and we are honored to be part of his recovery journey. Wishing him continued strength and progress.
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P. O. Benito on Google
3 months ago

Update: No one answers the phone when your mother is taken to the emergency room. Rated five stars(?) by Medicare but the staff doesn’t respond to calls so my mother peed herself.

Business response 3 months ago

Thank you for bringing this to our attention. We appreciate your feedback and are sorry this was your experience. Providing attentive, compassionate care is our top priority, and we take concerns like yours seriously. We would appreciate the opportunity to speak with you directly. Please contact us at (702) 333-1290 at your convenience.
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Roberto Jimenez on Google
4 months ago

Employees are very kind and helpful

Business response 4 months ago

Thank you so much for your kind words and 5-star review! We truly appreciate you taking the time to share your experience with us. Our team is dedicated to providing compassionate, high-quality care, and it means a great deal to know that it made a positive impact. We are grateful for your trust and support, and we look forward to continuing to serve you and your loved ones. Please don’t hesitate to reach out if there’s ever anything we can assist with, always here for you.
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Sophie Jackson on Birdeye
4 months ago

II am angry, heartbroken, and devastated by what my family has experienced at Skye Canyon Acute Care. My father was a patient there and repeatedly complained of chest pain, difficulty breathing, and worsening symptoms. We trusted that these concerns would be recognized and addressed appropriately. Instead, when my family arrived and saw how critically ill he appeared, we insisted that his vital signs be checked. His blood pressure was found to be dangerously low, and his oxygen levels were severely decreased. He was immediately transferred to the hospital, where he was admitted to the ICU with sepsis, significant cardiac injury, kidney complications, and respiratory failure. (None of these symptoms existed prior to his stay there.) Today, he is fighting for his life. As his daughter, it is impossible not to wonder whether earlier recognition of his symptoms and a faster response could have changed the outcome. Families place their trust in healthcare facilities to recognize serious changes in a patient’s condition and to act quickly when someone is clearly deteriorating. Watching my father struggle to breathe, become unable to eat or drink, require sedation, and face the possibility of mechanical ventilation is something no family should have to endure. I am sharing our experience because patients who report pain, breathing difficulties, weakness, or worsening symptoms deserve to be heard and thoroughly evaluated. I hope no other family has to sit beside their loved one in an ICU wondering if earlier intervention could have made a difference.

Profile photo of Sophie Jackson
Sophie Jackson on Google
4 months ago

I am angry, heartbroken, and devastated by what my family has experienced at Skye Canyon Acute Care. My father was a patient there and repeatedly complained of chest pain, difficulty breathing, and worsening symptoms. We trusted that these concerns would be recognized and addressed appropriately. Instead, when my family arrived and saw how critically ill he appeared, we insisted that his vital signs be checked. His blood pressure was found to be dangerously low, and his oxygen levels were severely decreased. He was immediately transferred to the hospital, where he was admitted to the ICU with sepsis, significant cardiac injury, kidney complications, and respiratory failure. (None of these symptoms existed prior to his stay there.) Today, he is fighting for his life. As his daughter, it is impossible not to wonder whether earlier recognition of his symptoms and a faster response could have changed the outcome. Families place their trust in healthcare facilities to recognize serious changes in a patient’s condition and to act quickly when someone is clearly deteriorating. Watching my father struggle to breathe, become unable to eat or drink, require sedation, and face the possibility of mechanical ventilation is something no family should have to endure. I am sharing our experience because patients who report pain, breathing difficulties, weakness, or worsening symptoms deserve to be heard and thoroughly evaluated. I hope no other family has to sit beside their loved one in an ICU wondering if earlier intervention could have made a difference.

Profile photo of John Richardson
John Richardson on Google
5 months ago

Very professional and courteous staff is really nice very caring

Business response 4 months ago

Thank you so much for your kind words and 5-star review! We truly appreciate you taking the time to share your experience with us. Our team is dedicated to providing compassionate, high-quality care, and it means a great deal to know that it made a positive impact. We are grateful for your trust and support, and we look forward to continuing to serve you and your loved ones. Please don’t hesitate to reach out if there’s ever anything we can assist with, always here for you.
Profile photo of Kensen Lee
Kensen Lee on Birdeye
5 months ago

Because of there poor care of my loved one, she died after I pushed this place to get an ambulance to take my mother in law to the hospital. I pushed the nurse button 3 times and no response. When I went to the nurse station no one was there except a girl dressed iis regular clothes and she was not a nurse. I told here need help and she didn’t do anything. I saw 3 persons about 30 yards post the nurse station wearing scrubs and I went and stood trying to get them to ask me if I needed help, they just keep chit chatting and ignored me. I finally asked them to get my mother in law an ambulance and they never replied back. So I said I’m going to have the receptionist call me an ambulance, then one of them asked me if she could help me. Then she followed me to the room and I told her mother in law couldn’t breathe and to get her an ambulance. I was told that they can’t do that without their doctors permission. So I said where’s the doctor? They said they don’t have an onsite doctor and they couldn’t reach him. I said that I’ll call for an ambulance myself. Then they said the doctor replied back to their text and they can now order an ambulance. The paramedics came and transported her to the ER at a hospital. The ER told me she was having a heart attack. They stabilized her several hours later and moved her to ICU. The next day she died in the ICU. This facility is no good, do not have a love one placed in this facility. Plus their employees lie about workers titles and they never return voicemails.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.